본문 바로가기

STAYERA

Select Language & Region

Language
Country

Global Flat Matching Platform

STAYERA Privacy Policy

STAYERA is committed to protecting your personal information.

  • Webprim (hereinafter "Company") places great importance on the personal information you provide to the STAYERA platform (hereinafter "Platform") and manages it safely and strictly in compliance with the Personal Information Protection Act and other applicable laws. Pursuant to Article 30 of the Personal Information Protection Act, the Company establishes the following Privacy Policy to protect the personal information of data subjects and to handle related grievances promptly and smoothly.

  • 📋 Items Collected and Purposes

    · The personal information collected during membership registration is as follows.

    Purpose of Personal Information UseDetails
    Member Registration & Management Name, ID, password, phone number, email address, alien registration number (for foreigners)
    When registering with a social network account: email address, profile image, name, and phone number used to link the social network account during the registration process

    · The personal information collected during service use is as follows.

    Purpose of Personal Information UseDetails
    Member Registration & Management Name, ID, password, phone number, email address, flat information (address, representative, representative email), settlement information (account number, account holder name, bankbook copy), card information (card number, expiry date, name, linked number), service usage records

    · The following information may be automatically generated and collected during service use for purposes such as ensuring service stability, providing safe services, and restricting violations of laws and terms of service.

    • ✔ Service usage records, access logs, transaction records, IP information, cookies, records of poor/fraudulent use, mobile device information (model name, carrier information, OS information, screen size, language and country information, advertising ID, device identification information, etc.)
    • ✔ Illegal/unauthorized access activities and related records for services and service applications, records of access attempts to service applications, information necessary to verify the safe operating environment of services and service applications
  • 🗓️ Processing and Retention Period of Personal Information

    · The Company uses personal information only for a limited period from the time of membership registration through the period of service provision. When a user requests withdrawal, withdraws consent to the collection and use of personal information, or when the purpose of collection and use is achieved or the retention and use period expires, the relevant personal information is destroyed without delay. The personal information the Company retains for a certain period pursuant to applicable laws is as follows.

    Retained Information Retention Period Details
    Records on contracts or withdrawal of offers 5 years Act on Consumer Protection in Electronic Commerce
    Records on payment and supply of goods, etc. 5 years Act on Consumer Protection in Electronic Commerce
    Records on consumer complaints or dispute resolution 3 years Act on Consumer Protection in Electronic Commerce
    Records on labeling and advertising 6 months Act on Consumer Protection in Electronic Commerce
    Website visit records 3 months Protection of Communications Secrets Act
    Records on electronic financial transactions 5 years Electronic Financial Transactions Act
    Records on customer due diligence and suspicious transaction reports 5 years Act on Reporting and Using Specified Financial Transaction Information
  • 🤝 Provision of Personal Information to Third Parties

    · As a rule, the Company obtains prior consent before providing personal information to external parties, and only provides personal information to third parties on an exceptional basis in cases falling under Articles 17 and 18 of the Personal Information Protection Act, such as special provisions of law.

    Recipient Items Shared Recipient's Purpose of Use Retention & Use Period
    Host Reservation information (reservation number, reservation date/time), reservation holder information (name, phone number, email address, gender, date of birth) or visitor information (name, phone number, email address, gender, date of birth) Provision of reserved/purchased products/services and performance of contracts (verification of user and usage information), processing of tasks necessary for contract performance such as service use, refunds, and customer consultation Until the purpose of personal information use is achieved; however, if retention is required by applicable laws, retained until such time and then destroyed
    Recipient Host
    Items Shared Reservation information (reservation number, reservation date/time), reservation holder information (name, phone number, email address, gender, date of birth) or visitor information (name, phone number, email address, gender, date of birth)
    Recipient's Purpose of Use Provision of reserved/purchased products/services and performance of contracts (verification of user and usage information), processing of tasks necessary for contract performance such as service use, refunds, and customer consultation
    Retention & Use Period Until the purpose of personal information use is achieved; however, if retention is required by applicable laws, retained until such time and then destroyed
  • 🗑️ Procedures and Methods for Destroying Personal Information
    • · The Company destroys the relevant personal information without delay when the personal information retention period has elapsed or the processing purpose has been achieved.
    • · However, if personal information must continue to be retained pursuant to applicable laws, it is transferred to a separate database for storage. At such time, the personal information is not used for any other purpose except as required by law, and access is strictly controlled to authorized personnel only.
    • · The Company selects personal information for which a reason for destruction has arisen and destroys it after receiving approval from the Personal Information Protection Officer.
    • · Information in electronic file format is rendered unrecoverable, and personal information recorded in paper documents is shredded or incinerated.
  • 📦 Entrustment of Personal Information Processing

    · For smooth service provision, the Company entrusts some personal information processing tasks to external parties as follows.

    Trustee Entrusted Tasks
    Allineunsaramdeul Co., Ltd. Phone call intermediary service, SMS transmission of reservation information
    Vultr Holdings Corporation Data storage
    Webprim Co., Ltd. Customer center consultation

    · Users may refuse to consent to the provision of personal information to third parties; however, refusal may result in restrictions on service use.

  • 👤 Rights and Obligations of Data Subjects and Legal Representatives, and Methods of Exercising Them
    • · Data subjects may exercise their rights to access, rectify, delete, or request suspension of processing of personal information against the Company at any time.
    • · Rights may be exercised in writing, by email, fax, etc. to the Company, and the Company will take action without delay.
    • · Rights may be exercised through a legal representative or an authorized agent of the data subject by submitting a power of attorney in accordance with Annex Form No. 11 of the [Notice on Methods of Personal Information Processing].
    • · The right to access personal information and request suspension of processing may be restricted pursuant to Article 35, Paragraph 5 and Article 37, Paragraph 2 of the Personal Information Protection Act.
    • · Requests for rectification or deletion of personal information cannot be made when such personal information is specified as a subject of collection under other laws.
    • · When receiving requests for access, rectification, deletion, or suspension of processing pursuant to data subject rights, the Company verifies whether the requester is the data subject or a legitimate representative.
  • 📬 Contact Information for the Personal Information Protection Officer or the Department Handling Personal Information Protection Complaints

    · The Company has designated a Personal Information Protection Officer as follows to protect customer personal information and handle complaints related to personal information. For all personal information protection inquiries and complaints arising from service use, please contact the Personal Information Protection Officer or the customer center.

    Personal Information Protection Officer
    Department Head Office
    Officer Park Ui-kwang
    Contact 053-754-5545
  • 🔒 Measures to Ensure Security of Personal Information

    · The Company takes the following technical, administrative, and physical measures to ensure the safety of personal information.

    • ✔ Administrative measures: Establishment and implementation of internal management plans
    • ✔ Technical measures: Management of access rights to personal information processing systems, installation of access control systems, encryption of unique identification information, installation of security programs
    • ✔ Physical measures: Access control to server rooms, data storage rooms, etc.
  • Changes to the Privacy Policy

    · This Privacy Policy applies from the date of implementation, and measures will be taken to ensure that any changes can be easily confirmed by users through the homepage.

  • Remedies for Infringement of Data Subject Rights

    · Please contact the Company's Personal Information Protection Officer.

    · If you need detailed assistance regarding infringement of your rights as a data subject, you may contact the following government agencies.

  • Notice Date: March 20, 2026

    Effective Date: March 20, 2026