FAQ
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01 What is STAYERA?
STAYERA is a global matching and community platform where you can find the perfect flatmate, wherever you are in the world.
We don't just list spaces — we focus on connecting you with the right person to live with.
Starting fresh in a new city? Let STAYERA be your first step. -
02 How does the matching process work?
Once you find a place you like, the STAYERA team steps in directly.
We contact the host, verify the details one more time, and then connect you — a "verify first, match second" approach.
Our role isn't just to connect people. It's to make sure that connection is one you can trust. -
03 Is there a minimum stay requirement?
STAYERA is focused on stable, shared living rather than short-term stays.
Anyone looking to stay for at least one month is welcome to use the platform. -
04 Are there any geographic restrictions?
There are no geographic restrictions.
We're currently based in Korea while steadily expanding to major cities around the world.
Find your flatmate through STAYERA — in whatever country or city you choose. -
05 Is it really free? No fees at all?
Yes, really.
Neither guests nor hosts pay any fees to use STAYERA.
Just get started — no strings attached.
Announcements
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NoticePrivacy Policy Update Notice (Effective March 2025)
We are informing you of changes to our privacy policy in accordance with the amended Personal Information Protection Act.
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EventSpring First Booking Discount Event — Up to 20% OFF
Special discount benefits for first-time booking customers until March 31.
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NoticeSTAYERA Terms of Service Update Notice
We are informing you of changes to the Terms of Service effective from April 1, 2025.

Support Hours
Mon–Fri 10:00–18:00 (closed on weekends & holidays)

Average response time
Within 24 business hours